Welcome to Vanraj Safaris. By booking any package, safari, or service through us, you (“Client”, “Guest”, “Traveller”) agree to abide by the following terms and conditions.

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1. Role of Vanraj Safaris

✅ Facilitator/Mediator Only – Vanraj Safaris is an independent travel facilitator that coordinates safari permits, accommodation, transportation, and related travel services by acting as an intermediary between you and third-party service providers (e.g., hotels, resorts, forest departments, taxi operators, guides).
✅ We do not own, operate, or control any accommodation, safari vehicle, transport service, or any other element of your trip.
✅ All bookings are subject to the terms, conditions, and policies of the respective third-party service providers.

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2. Booking & Confirmation

✅ Bookings are confirmed only upon receipt of the required advance payment.
✅ Safari permits are booked as per forest department rules and are strictly non-transferable and date-specific.
✅ Any request for specific services, room categories, or guides is subject to availability and cannot be guaranteed.

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3. Wildlife Sightings

✅ All sightings depend on natural factors, animal movements, and luck. No specific sighting (tiger, leopard, etc.) is guaranteed.
✅ Refunds or compensation will not be provided for no-sighting safaris.

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4. Changes or Cancellations by Third Parties

✅ Vanraj Safaris is not responsible for any changes, cancellations, or delays made by hotels, forest departments, or transport providers.
✅ In the event of such cancellations, any refunds will depend solely on the policies of the concerned third party.

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5. Liability Disclaimer

✅ Vanraj Safaris shall not be liable for:

• Accidents, injuries, illness, or death.

• Loss, theft, or damage to personal belongings.

• Delays or cancellations caused by weather, wildlife movement, political unrest, strikes, or government regulations.

• Service quality issues of hotels, transport, or guides booked through us.
  ✅ Guests are responsible for their own safety and belongings at all times.
  ✅ We strongly recommend comprehensive travel and health insurance.

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6. Code of Conduct

✅ Guests must follow all forest department rules, local laws, and the instructions of guides/naturalists.
✅ Consumption of alcohol or drugs during safaris is strictly prohibited.
✅ Misbehavior or unsafe actions may result in cancellation of services without a refund.

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Privacy Policy

 

1. Information Collection

✅ We collect basic personal details (name, email, phone number, address, ID proof) solely for booking purposes.
✅ Payment details are collected through secure payment gateways and are not stored by us.

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2. Use of Information

✅ Your data will be used only to:

• Process bookings.

• Communicate trip details.

• Share necessary details with third-party providers (hotel, forest department, transport).

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3. Data Protection

✅ We take reasonable measures to secure your personal data, but we are not liable for breaches beyond our control (e.g., hacking, server issues).

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4. Third-Party Links

✅ Our website may link to third-party sites. We are not responsible for their privacy practices or content.

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5. Policy Updates

✅ This privacy policy may be updated without prior notice. Updated versions will be posted on our website.

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Payment & Cancellation Policy

Payment Terms

✅ Advance – Minimum 50% advance required for Resort booking confirmation.

✅ Safari - 100% advance requires for safari bookings.
✅ Balance – Remaining amount payable 15 days before trip start date.
✅ Last-Minute Bookings – 100% payment at the time of booking.
✅ Payments accepted via UPI, bank transfer, and online payment links.

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Cancellation & Refunds For Safari Packages:

✅ 120+ Days Before Safari Date – 100% refund (excluding bank/transaction charges).
✅ 90–119 Days Before – 80% refund.
✅ 60–89 Days Before – 50% refund.
✅ 30–59 Days Before – 25% refund.
✅ Less than 30 Days Before – No refund.

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For Safari Permits:

✅ Permits are non-refundable, non-transferable, and non-changeable as per forest department rules.

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Changes to Bookings

✅ Date or name changes are subject to availability and will incur applicable charges.
✅ No changes allowed within 15 days of trip start date.

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Force Majeure Clause

Vanraj Safaris will not be liable for delays, cancellations, or changes caused by events beyond our control, including but not limited to:

• Natural disasters (floods, earthquakes, etc.)

• Road closures or accidents

• Wildlife movement restrictions

• Government or forest department regulations

• Strikes, protests, or political unrest

• Epidemics or pandemics